Terms and Conditions

In this One on One call you’ll get to know how you can succeed in securing a Job or work Independently in Computer Hardware and Networking field.

These Terms govern your use of the Creative Skills website, courses, and services. By accessing or enrolling, you agree to these Terms.

1) About us

“Creative Skills” is an education brand delivering online networking training (including CCNA preparation). We are not affiliated with Cisco Systems. “CCNA” and related marks are Cisco trademarks.

2) Eligibility & accounts

  • You must be 18+ (or use with guardian consent).
  • Keep your login secure; you’re responsible for activity on your account.
  • Do not share, resell, or transfer your account or course materials.

3) Course access & license

  • Enrollment grants a limited, non-exclusive, non-transferable license to view course content for the stated access period (e.g., lifetime/12 months/cohort duration).
  • No redistribution: Don’t copy, record, repost, or share content/labs without written permission.

4) Live sessions & conduct

  • Be respectful in classes, forums, and WhatsApp groups. No harassment, spamming, or illegal content.
  • We may remove access for misconduct without refund where appropriate.

5) Fees, payments & taxes

  • Prices are in INR and may change. Taxes/processing fees may apply.
  • Payments are handled by our payment partners; we don’t store full card/bank details.
  • For EMIs/installments (if offered), pay on schedule; missed payments may suspend access.
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6) Fees, payments & No-Refund policy

  • All sales are final. Fees paid for any course, cohort, workshop, mentoring, or digital product are non-refundable and non-transferable once payment is completed.
  • No refunds for: change of mind, scheduling conflicts, partial/zero usage, missed classes, inability to attend live sessions, or not meeting personal expectations.
  • Access issues on your side (device/Internet/software) do not qualify for refunds. We’ll provide reasonable support to help you access content.
  • Legal/operational exceptions (only where required):
    • Duplicate/accidental charge or failed transaction where payment was captured but service not provisioned—after gateway confirmation, we’ll reverse/refund the erroneous charge.
    • Service not delivered by us (e.g., we cancel a program before start with no reschedule)—we’ll offer a refund or full credit at our discretion.
  • Chargebacks/disputes: Before raising a chargeback, contact admin@creativeskills.in. Unauthorized or fraudulent payment claims may lead to account suspension.
  • Taxes/fees: Prices are in INR; applicable taxes and gateway fees may apply.

7) Placement guidance (no job guarantee)

  • We provide career/placement guidance (resume/LinkedIn help, interview prep, job-search frameworks). We do not guarantee a job, salary, or interviews.

8) Third-party tools & links

  • You may use tools/platforms by others (e.g., lab software, WhatsApp, Zoom, payment gateways). Their terms and privacy policies apply.

9) Communications consent

  • By creating an account or opting in, you consent to receive service updates via email/SMS/WhatsApp. You can opt out of marketing anytime (reply STOP on WhatsApp or use unsubscribe links).

10) Intellectual property

  • All site content, logos, graphics, videos, and materials are owned by Creative Skills or its licensors. Unauthorized use is prohibited.

11) Limitation of liability

  • To the maximum extent permitted by law, Creative Skills is not liable for indirect, incidental, or consequential damages, or loss of profits, data, or business. Our total liability for any claim will not exceed the amount you paid in the last 6 months for the affected service.

12) Indemnity

  • To the maximum extent permitted by law, Creative Skills is not liable for indirect, incidental, or consequential damages, or loss of profits, data, or business. Our total liability for any claim will not exceed the amount you paid in the last 6 months for the affected service.

13) Termination

  • We may suspend/terminate access for policy/legal reasons or violations of these Terms. You may stop using the services at any time.

14) Governing law & jurisdiction

  • These Terms are governed by the laws of India. Courts at Mangaluru, Karnataka have exclusive jurisdiction.

16) Contact

  • Email: admin@creativeskills.in
    Address: Bejai New Road, Bejai, Mangalore, Dakshina Kannada, Karnataka, India — PIN 575004